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Courses occuring today or later are listed in the catalog below. When the Pathlore catalog database is updated by ETC this catalog is automatically updated. To register for a class, simply click the "Register" button to the right of any class and complete the online Registration Form (which can store your personal information for your convenience). Please note that some departmental classes and events are scheduled separately and may be checked by logging into iCare or by checking with your supervisor.

EMMC CME ACCREDITATION STATEMENT Eastern Maine Medical Center designates this educational activity for a maximum of (number of credits) AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity. Eastern Maine Medical Center is accredited by the Maine Medical Association’s Committee on Continuing Medical Education to provide Continuing Medical Education (CME) for practicing physicians. NURSING CONTACT HOURS STATEMENT Eastern Maine Medical Center, Education and Training Center, is an approved provider of continuing nursing education by ANA-Maine, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation”.      _______Contact Hours provided, based on a 60 minute contact hour.

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Catalog Data as of 12:00 PM, February 25, 2009

ACLS PROVIDER COURSE (2 DAY)
	NNETS:
	Tuition: $ 225.00 CNE: 12.50 CME: 12.50
	Course Description:	The ACLS Provider Course (2 Day) is designed for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. The goal of ACLS Provider Course is to improve quality of care provided to the adult victim of a cardiac arrest or other pulmonary emergency. This course will enhance your skills in the treatment of arrest and periarrest patients through active participation in a series of simulated cardiac and respiratory cases. These simulations are designed to reinforce important concepts, including: -BLS Primary Survey -ACLS Secondary Survey -ACLS Algorithms -Effective team leader skills and team dynamics Course Prerequisites: -Current BLS Card, and performing BLS skills using the 2005 AHA guidelines -Reading and interpreting ECG's -Understanding ACLS drugs (Drug information is located on the student CD) -Performing BLS Primary Survey and ACLS Secondary Survey If you are an EMMC employee- please contact your unit for a book. If you are unable to attend you must submit a request in writing to the Education and Training Center at least 10 days before the class to have the course tuition reimbursed. A refund processing fee of 15% will be deducted from the paid tuition for all refunds. Manuals which have been sent to participants are not refundable. Those who do not cancel may request to have their tuition transferred to another class providing there is space and all prerequisites are met as outlined above.
	Start Date	Start Time	End Time	Capacity
	Apr 28, 2009	8:00 AM	4:00 PM	48
	Location:	EMMC, MASON AUDITORIUM
	Sep 29, 2009	8:00 AM	4:00 PM	48
	Location:	EMMC, MASON AUDITORIUM

ACLS UPDATE COURSE
	NNETS:
	Tuition: $ 155.00 CNE: 7.00 CME: 7.00
	Course Description:	The ACLS Update course is designed for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of the hospital who have completed at least one ACLS course. This course will update and refresh the skills of a participant who is a holding a current ACLS and BLS card. This course will focus on strengthening and enhancing the team leader skills of the healthcare provider in various cardiac and respiratory scanarios. Instruction includes cognitive and performance standards of emergency cardiac and respiratory care through simulation scanarios, practical hands on experience, and team leader practice. Information on drugs- located on the student CD. Our training center allows for a six (6) month grace period past your card expiration date. Classes fill up quickly! If you know that you are due to renew, we suggest that you register for that class as soon as possible. If you are an EMMC employee, please contact your unit for a book. If you are unable to attend, you must submit a request in writing to Education Services at least 10 days before the class to have the course tuition reimbursed. A refund processing fee of 15% will be deducted from the paid tuition for all refunds. Manuals which have been sent to participants are not refundable. Those who do not cancel may request to have their tuition transferred to another class providing there is space and all prerequisites are met as outlined above.
	Start Date	Start Time	End Time	Capacity
	Mar 3, 2009	8:00 AM	4:00 PM	48
	Location:	EMMC, MASON AUDITORIUM
	Jun 23, 2009	8:00 AM	4:00 PM	48
	Location:	EMMC, MASON AUDITORIUM
	Oct 14, 2009	8:00 AM	4:00 PM	48
	Location:	EMMC, MASON AUDITORIUM
	Nov 24, 2009	8:00 AM	4:00 PM	48
	Location:	EMMC, MASON AUDITORIUM

ADVANCED CHARGE NURSE PROGRAM
	NNETS:
	Tuition: $ 0.00 CNE: 5.00 CME: 0.00
	Course Description:	This one day program, for EMMC Charge Nurses and Relief Charge Nurses only, is designed to provide these two groups with advanced information, resources and tools to enhance their roles. Topics being considered are self-reflection on the role of the charge and relief charge nurse position; lateral violence in nursing practice; generational issues and personality styles and how they affect the team; building confidence in team members; managing change hourly, daily, weekly along with multifaceted, multilayered change; dealing with conflict on the work shift, diffusing difficult situations, triangulated issues involving the patient, family and the nurse; and many other interesting and helpful topics. Program prerequisite is completion of the Charge Nurse Leadership Development program held each spring at EMMC. For information please contact the program coordinator, Sue Vernon, BSN, RN, BC at 973-7317 or [email protected]
	Start Date	Start Time	End Time	Capacity
	Apr 3, 2009	8:00 AM	4:00 PM	35
	Location:	BREWER, ME.-MUDDY RUDDER RESTAURANT, CHAMBERLAIN ROOM UPSTAIRS
	Dec 11, 2009	8:00 AM	4:00 PM	35
	Location:	BREWER, ME.-MUDDY RUDDER RESTAURANT, CHAMBERLAIN ROOM UPSTAIRS

ASSERTIVENESS SKILLS: BUILDING BLOCKS TO BETTER COMMUNICATION & MANAGING STRESS
	NNETS:
	Tuition: $ 75.00 CNE: 5.50 CME: 0.00
	Course Description:	This program is designed to assist the learner with improving communication by acquiring skills in assertiveness. It will also assist the learner with stress reduction skills to move towards greater balance, control, and participation in work and home life. All sessions will be held from 8 am to 4 pm. AM Refreshments will be provided. Lunch will be on your own from 11:30 am to 12:30 pm. No cafeteria facilities are available at the Brewer site but a variety of restaurants along Wilson Street will surely meet your needs. Faculty: Becky Bell, RN, BS, HNC, Employee Wellness Project Coordinator, EMMC, Liz Ashe, MEd, Director of Training, Affiliated Healthcare Systems, EMHS. For questions, contact Sue Vernon, BSN, RN, BC, Program Coordinator at 973-7317, [email protected] or the Education and Training Center at 973-7320.
	Start Date	Start Time	End Time	Capacity
	Apr 10, 2009	8:00 AM	4:00 PM	50
	Location:	LOWER LEVEL AUDITORIUM, CIANCHETTE BUILDING, BREWER
	Jun 5, 2009	8:00 AM	4:00 PM	50
	Location:	LOWER LEVEL AUDITORIUM, CIANCHETTE BUILDING, BREWER
	Nov 24, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER CIANCHETTE BUILDING, LOWER LEVEL AUDITORIUM

CHARGE NURSE LEADERSHIP DEVELOPMENT PROGRAM
	NNETS:
	Tuition: $ 125.00 CNE: 6.00 CME: 0.00
	Course Description:	This program is reserved for EMMC Charge and Relief Charge Nurses ONLY. This full day program is designed to assist the EMMC charge and relief charge nurse in the development of skills to enhance their role as a unit leader. Content will be "scenario" based and will include areas related to leadership styles, communication skills, dealing with change, boundaries regarding staffing issues, patient flow, patient interactions/complaints, delegation, performance appraisals, handling conflict with colleagues and other professionals, role change, documentation, "Novice to Expert" model, and more.**This program is conducted twice each year for first time attendees. We ask that you not register if you have attended in the past in order to allow for others to attend. For questions, call course coordinator, Sue Vernon, BSN, RN, BC at 973-7317 or [email protected]
	Start Date	Start Time	End Time	Capacity
	Mar 20, 2009	7:45 AM	4:00 PM	30
	Location:	BREWER, ME.-MUDDY RUDDER RESTAURANT, CHAMBERLAIN ROOM UPSTAIRS
	Oct 23, 2009	7:45 AM	4:00 PM	30
	Location:	BREWER, ME.-MUDDY RUDDER RESTAURANT, CHAMBERLAIN ROOM UPSTAIRS

CLINICAL AND SUPPORT PRECEPTOR PROGRAM
	NNETS:
	Tuition: $ 100.00 CNE: 0.00 CME: 0.00
	Course Description:	This one day educational event for clinical and support preceptors is designed to assist the new or future preceptor with the orientation of new or transferred employees. This program is repeated every year and is for staff from Xray, Lab, Billing, Payroll, etc. Preceptors orient, teach, supervise, coach, mentor and evaluate new or transferred staff. This program will give them skills in these areas. We ask participants to bring with them an outline of the items used in your department orientation. They will have the opportunity to review these and make suggestions to improve the existing program in your unit/department. The preceptor role is an integral portion of this program. Pre-registration is required. Register your staff early! Space is limited. If you have any questions, call Sue Vernon, BSN, RN, BC, the program coordinator at 973-7317 or [email protected]
	Start Date	Start Time	End Time	Capacity
	Mar 10, 2009	8:00 AM	3:45 PM	40
	Location:	CIANCHETTE BUILDING, LOWER LEVEL AUDITORIUM

CLINICAL ORIENTATION (ALL)
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	The agenda includes presentations usually by managers or clinical experts on the following: Nutrition, Patient Relations, Risk Management, Peminic, Preventing Violence in Healthcare, Laboratory Services, Infection Control, Care Management, Restraints & Precision PCX Training.
	Start Date	Start Time	End Time	Capacity
	Mar 10, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Mar 24, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Apr 7, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Apr 22, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	May 5, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	May 19, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Jun 2, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Jun 16, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Jun 30, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Jul 14, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Jul 28, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Aug 11, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Aug 25, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Sep 8, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Sep 22, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Oct 6, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Oct 20, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Nov 3, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Nov 17, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Dec 1, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Dec 15, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB
	Dec 29, 2009	8:00 AM	11:30 AM	12
	Location:	EMMC, SKILLS LAB

CPR INSTRUCTOR UPDATE
	NNETS:
	Tuition: $ 120.00 CNE: 7.50 CME: 0.00
	Course Description:	Registration for this program is confirmed ONLY by confirmation letter and approval by course coordinator, Sue Vernon, BSN, RN, BC. Space is limited, please register early. This course is designed to provide participants with the opportunity to update their knowledge and skills necessary to continue to instruct individuals in CPR. A current AHA BCLS Instructor card is a pre-requisite. Please send a copy of your card with your registration form and bring your card with you to the course. Tuition is $120.00 if you have the required 2005-6 edition manuals. Two manuals are required for this course. $151 includes the two manuals. Pre-course material will be mailed to you upon confirmation of your registration, and receipt of your tuition. This course is taught according to the newest guidelines of the American Heart Association. If you are unable to attend you must submit a request in writing to the Education and Training Center at least 10 days before the class to have the course tuition reimbursed. A refund processing fee of 15% will be deducted from the paid tuition for all refunds. Manuals which have been sent to participants are not refundable. Those who do not cancel may request to have their tuition transferred to another class providing there is space and all prerequisites are met as outlined above. If you have any questions, please call Education at 973-7320 or 973-7302.
	Start Date	Start Time	End Time	Capacity
	Jun 2, 2009	8:00 AM	4:30 PM	17
	Location:	EMMC, MASON AUDITORIUM
	Sep 22, 2009	8:00 AM	4:30 PM	17
	Location:	EMMC, MASON AUDITORIUM

CPR NEW INSTRUCTOR COURSE
	NNETS:
	Tuition: $ 260.00 CNE: 7.50 CME: 0.00
	Course Description:	After you register for this program, you will receive a letter of intent asking you to complete and return it to Education and Training as soon as possible. ONLY after receipt of this paperwork will you be registered. One of the forms is entitled "Criteria for becoming a CPR Instructor". Please read it carefully in order to understand the commitment to this role. You will receive a confirmation letter shortly after receiving your completed paperwork. Seats are limited for this two day program. This 2 day program is designed to provide participants with the opportunity to acquire the knowledge and skills necessary to instruct individuals in CPR. Day one will be devoted to the Core Instructor Course, which will take 4 - 6 hours with each participant completing the work while at a computer. During that time the participant will be answering questions in a workbook as they process through the computer program. Once completed, this workbook will be handed to the course faculty along with the certificate of completion which the participant can print off at the end of the computer program. Only then will the participant move on to day two of the course, which will include skills, written exam, and information pertinent to Training Centers. Day one will be accomplished in a computer lab setting at EMMC, Brewer campus. A current American Heart BCLS Healthcare Provider card is a pre-requisite for this course, along with a desire to teach. Please send us a copy of your card and also bring it with you to the course. Tuition is $260.00 and includes the Core Instructor Workbook, the BLS Instructor Manual and the BLS Healthcare Provider Manual, all of which are required for this course. You will receive the Core Instructor Workbook on the morning of the first day. The other two manuals will be mailed to you 4 - 6 weeks prior to the program.The manuals are the 2005 edition which includes the new AHA guidelines. Prior teaching experience is very helpful and preferred. You must successfully complete four components of this program in order to become an Instructor: Performance Skills, Teaching Skills, Written Exam, and Team Teaching within 30 days of this course. You will also be required to Update every two years, teach a minimum of four courses in two years, and attend any required AHA Update sessions. Pre-Course material will be mailed to you four weeks prior to the course, upon confirmation of your registration and receipt of your tuition. This course is taught according to the new 2005-2006 guidelines of the American Heart Association. If you are unable to attend you must submit a request in writing to the Education and Training Center at least 10 days before the class to have the course tuition reimbursed. A refund processing fee of 15% will be deducted from the paid tuition for all refunds. Manuals which have been sent to participants are not refundable. Those who do not cancel may request to have their tuition transferred to another class providing there is space and all prerequisites are met as outlined above. If you have any questions call the program coordinator for this course Sue Vernon, BSN, RN, BC, Training Center Manager and Training Center Faculty at 973-7317
	Start Date	Start Time	End Time	Capacity
	Nov 2, 2009	8:00 AM	4:30 PM	12
	Location:	DAY ONE -BREWER: TRAINING RM TWO, DAY TWO - EMMC, MASON AUDITORIUM

GENERAL ORIENTATION DAY ONE
	NNETS:
	Tuition: $ 80.00 CNE: 0.00 CME: 0.00
	Course Description:	Orientation classes are offered every two weeks for new employees. All EMMC employees are scheduled to attend Day One of Orientation. Presentations include: EMHS Message, EMMC Traditions/Values/Mission, Code of Conduct, Choose Your Attitude, Customer Service, Safety, Culture & Religion and Payroll.
	Start Date	Start Time	End Time	Capacity
	Mar 9, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Mar 23, 2009	10:30 AM	4:30 PM	34
	Location:	EMMC, MASON AUDITORIUM
	Apr 6, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Apr 21, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	May 4, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	May 18, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Jun 1, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Jun 15, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Jun 29, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Jul 13, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Jul 27, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Aug 10, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Aug 24, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Sep 8, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Sep 21, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Oct 5, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Oct 19, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Nov 2, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Nov 16, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Nov 30, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Dec 14, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Dec 28, 2009	10:30 AM	4:30 PM	35
	Location:	EMMC, MASON AUDITORIUM

HARDWIRING LEADER EXCELLENCE
	NNETS:
	Tuition: $ 50.00 CNE: 7.50 CME: 7.50
	Course Description:	This one day workshop for leaders new to EMMC or new to the leader role is offered four times a year. Leaders will learn the principles and "must haves" to meet performance expectations in pillar goals for people, service, quality, finance, and growth. Other leaders may also attend for a refresher if space allows. The dates are : November 21, 2008, February 6, 2009; April 10, 2009; August 14, 2009 and November 13, 2009 ***This class is different than the Quarterly Leadership Workouts. The Leadership Workouts are mandatory for all EMMC supervisors and managers. If you are not sure if you are expected to attend the Leadership Workouts, please check with your supervisor. If you should be added to the roster for the Leadership Workouts please ask your supervisor to e-mail Robin Wasson and request to add you to the Leadership Workout Roster
	Start Date	Start Time	End Time	Capacity
	Apr 10, 2009	8:00 AM	4:30 PM	26
	Location:	EMMC - MASON AUDITORIUM
	Aug 14, 2009	8:00 AM	4:30 PM	26
	Location:	EMMC - MASON AUDITORIUM
	Nov 13, 2009	8:00 AM	4:30 PM	26
	Location:	EMMC - MASON AUDITORIUM

ICARE DEPARTMENT ADMINISTRATOR TRAINING
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	This class introduces students to iCare's Administration System for managing compliance reports and student profiles using hands on experience. Students will be trained in generating reports for individuals or groups in their department(s). Each student will have access to the Department Admin how to guide as reference on ETC homepage. Tuition: Free to employees of EMMC. Prerequisites: Must have email account in Outlook; must be computer literate and experienced in using Internet Explorer (web browser). EMMC Employees Only.
	Start Date	Start Time	End Time	Capacity
	Mar 19, 2009	8:00 AM	9:30 AM	15
	Location:	EMMC, STONE LEARNING CENTER COMPUTER LAB
	Mar 31, 2009	1:30 PM	3:00 PM	15
	Location:	EMMC, STONE LEARNING CENTER COMPUTER LAB
	Oct 15, 2009	1:30 PM	3:00 PM	15
	Location:	EMMC, STONE LEARNING CENTER COMPUTER LAB
	Oct 16, 2009	8:00 AM	9:30 AM	15
	Location:	EMMC, STONE LEARNING CENTER COMPUTER LAB

IMAGING AND NEPHROLOGY-MAKING CONNECTIONS 2009 (NEPHROLOGY)
	NNETS:
	Tuition: $ 40.00 CNE: 6.00 CME: 0.00
	Course Description:	Attendance: All Dialysis nurses, techs and others in the dialysis department caring for the patients. OBJECTIVES: Interpret the water system used in the hemodialysis center Identify solutions to issues/problems associated with hemodialysis treatments Identify the steps in creating fistulas/grafts Identify the evaluation process for the patient to determine if an appropriate candidate for transplantation Discuss the various food groups and their impact on lab values Identify differences and similarities between Hospice and Palliative Care
	Start Date	Start Time	End Time	Capacity
	Mar 15, 2009	8:30 AM	4:00 PM	75
	Location:	EMMC, MASON AUDITORIUM

IMAGING AND NEPHROLOGY-MAKING CONNECTIONS 2009 (RADIOLOGY)
	NNETS:
	Tuition: $ 40.00 CNE: 6.00 CME: 0.00
	Course Description:	Attendance: All radiology staff nurses, ASRTs and others in the radiology department caring for the patients OBJECTIVES: Identify how to move from being a provider of services to providers of cost effective services in the radiology department. Describe the role of medical imaging in the diagnosis , taging, monitoring andstagingof esophageal cancer Identify potential emergencies and resources within the radiology department Identify two age related physiological changes and interventions for the older adults visiting the radiology department Renal considerations for the imaging patient undergoing X-ray, CT and contrasted MRI procedures
	Start Date	Start Time	End Time	Capacity
	Mar 14, 2009	8:00 AM	4:30 PM	75
	Location:	EMMC, MASON AUDITORIUM

LESSONS LEARNED IN PATIENT SAFETY: POTASSIUM OVERDOSE
	NNETS:
	Tuition: $ 0.00 CNE: 1.00 CME: 1.00
	Course Description:	For EMMC staff only. Please join us for an exciting new program, Lessons Learned in Patient Safety! The purpose of this one hour quarterly program is to provide EMMC staff with real cases regarding issues of patient safety that have happened at our facility and lessons learned from them. Each one hour session features a panel discussion including staff involved in the occurrence, to include the summary of the case, root cause analysis findings, lessons learned and corrective actions. For more information, please contact Alanna Stetson, RN, x7316.
	Start Date	Start Time	End Time	Capacity
	Mar 25, 2009	7:30 AM	8:30 AM	35
	Location:	EMMC, FORSYTH CONFERENCE ROOM

LITERACY: WHAT PATIENTS DO...AND DON'T UNDERSTAND
	NNETS:
	Tuition: $ 0.00 CNE: 1.00 CME: 0.00
	Course Description:	Any EMMC staff who work directly with patients should attend this one hour session. We will explore how low literacy impacts healthcare. Staff will identify methods they can use in practice as a healthcare provider to promote understanding in lower literacy level patients. For any questions or further information, contact Alanna Stetson, x7316.
	Start Date	Start Time	End Time	Capacity
	Apr 8, 2009	7:30 AM	8:30 AM	35
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Jul 8, 2009	7:30 AM	8:30 AM	35
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Oct 7, 2009	7:30 AM	8:30 AM	35
	Location:	EMMC, BRANDOW CONFERENCE ROOM

MEDICAL ASSISTANT PROGRAM
	NNETS:
	Tuition: $ 50.00 CNE: 0.00 CME: 0.00
	Course Description:	The third annual Medical Assistant Program will focus on " the good fats, bad fats and the forgotten fats" We will discuss in depth the care of the bariatric patient, before, during and after surgery. Identify how to assist the office staff in working with the bariatric patient population. We will look at the lean process as it relates to your office and identify ways of creating a leaner office environment to save time and money 6 AAMA credits have been applied for. Program Cancellation EMMC reserves the right to cancel this program at any time, and will notify participants by telephone or mail if adequate information is provided on the registration form. Full tuition will be refunded if this event gets cancelled. If you are unable to attend, substitutions from the same organization are welcome. You will receive a full refund, less a $25 processing fee, if EMMC Education and Training Center receives cancellation in writing or by fax 10 days prior to the conference. Please call Robin Wasson (973-4978) if you are interested in a student discount for tuition.
	Start Date	Start Time	End Time	Capacity
	May 9, 2009	8:00 AM	4:00 PM	75
	Location:	EMMC, MASON AUDITORIUM

MOAB - MANAGEMENT OF AGGRESSIVE BEHAVIOR
	NNETS:
	Tuition: $ 0.00 CNE: 4.00 CME: 0.00
	Course Description:	The MOAB program is designed for EMERGENCY, SECURITY, GRANT 7, TRANSPORT, and GRANT 5 staff. Other units are welcome to attend the deescalation session in the am and may or may not attend the hands-on session for controlling or restraining. The afternoon session involved theory and the strategies for controlling and restraining aggressive behavior. This class is recommended for EMERGENCY, TRANSPORT and SECURITY. Others may attend if class is not full.
	Start Date	Start Time	End Time	Capacity
	Mar 11, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Apr 15, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	May 13, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Jun 10, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Jul 15, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Aug 12, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Sep 16, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Oct 15, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Nov 16, 2009	1:00 PM	4:00 PM	12
	Location:	EMMC, SKILLS LAB

MOAB - STRATEGIES FOR PREVENTING AND DIFFUSING AGGRESSIVE BEHAVIOR
	NNETS:
	Tuition: $ 0.00 CNE: 4.00 CME: 0.00
	Course Description:	The MOAB program is designed for EMERGENCY, SECURITY, GRANT 7, TRANSPORT, and GRANT 5 staff. Other units are welcome to attend the deescalation session in the am and may or may not attend the hands-on session for controlling or restraining. The morning session "Strategies for Preventing and Diffusing Aggressive Behavior" involves no physical controlling or restraining. It is recommended for GRANT 5, GRANT 7 and other units.
	Start Date	Start Time	End Time	Capacity
	Mar 11, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Apr 15, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	May 13, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Jun 10, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Jul 15, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Aug 12, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Sep 16, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Oct 15, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB
	Nov 16, 2009	8:00 AM	12:00 PM	12
	Location:	EMMC, SKILLS LAB

NEW EMPLOYEE 90 DAY REUNION
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	The "New Employee 90 Day Reunion" program is mandatory for all employees who have completed their first 90 days of employment at Eastern Maine Medical Center. Employees are scheduled for this program by HR during the hiring process. It is held at the Cianchette Building in Brewer, in the Auditorium which is located in the basement/lower level. Employees are to dress according to IDD and to wear their EMMC ID Badges. Each participant receives a confirmation letter and admission pass approximately one month prior to their scheduled session. The "Admission Pass" is to be completed prior to the program and is to be presented at the door in order to attend. This program was designed to: hardwire, continue training & give tools to employees and celebrate the milestone of completing their first 90 days of employment with EMMC. Objectives and content include: EMMC's journey to Excellence, Standards of Caring Behaviors, Customer Service, Key Words at Key Times, AIDET, Service Teams, Measuring Satisfaction, How EMMC Rewards and Recognizes Employees, Service Recovery and Training to use "Tool Kits" which are located in patient care areas of the hospital. An interactive Administrative Roundtable session takes place during lunch which is provided. Each participant is asked to do a brief introduction to include their name, previous employer and why they came to EMMC. The group is then asked to give feedback on the following: 1) "What are we doing well at EMMC?" 2) "Have you seen anything that is causing you to be concerned about patient or employee safety?" 3) "Based on your previous experience or observations from the first 90 days on the job, is there anything we could be doing better at EMMC?" 4) "Is there anyone who has been very helpful during your first 90 days at EMMC?" 5) "Is there anything at EMMC that you are uncomfortable with or would cause you to leave?" At the end of the day a presentation is done on Employee Wellness and each employee is given a "Healthwise Handbook." Participants are asked to complete and turn in two evaluations at the end of the day. One is giving feedback on the "New Employee 90 Day Reunion" program and another giving feedback on their hiring process and departmental orientation. Please contact Denise Sullivan, EMMC Instructor x7312 if you have any questions or would like additional information on this program.
	Start Date	Start Time	End Time	Capacity
	Mar 5, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Apr 2, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	May 14, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Jun 11, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Jul 9, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Aug 6, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Sep 3, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Oct 1, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Nov 12, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM
	Dec 10, 2009	8:00 AM	4:00 PM	50
	Location:	BREWER, CIANCHETTE BUILDING-LOWER LEVEL AUDITORIUM

NURSES DAY 2009
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	Come and join a nursing celebration! Listen to Donna Wright, RN, MS- Nursing Educator and Speaker as she takes us on a humorous, interesting journey of the history of nursing and healthcare. Donna is returning as our guest due to popular demand by the audience from the 2008 conference. Topics will be announced soon.
	Start Date	Start Time	End Time	Capacity
	May 13, 2009	8:00 AM	4:00 PM	75
	Location:	EMMC, MASON AUDITORIUM

NURSING ORIENTATION DAY 4
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	Registered Nurses and LPN's attend this session. The agenda includes presentations by clinical experts. Presentations/training on Abbott IV Pumps, Blood Administration, Blood Locs, Needleless Safety Devices and Central Access Devices. Competencies that nurses review include the following: Pain Assessment & Management, Plum A+ IV Pump, Central Line Dressing Change, Blood Drawing from Central Access Devices, PICC Dressing Change, Non-Tunneled Central Venous Catheter Removal, Flushing A PICC Line, Removal of A PICC Line and Blood Product Transfusion. Other content includes Medication Exam, Medication Safety (includes Pyxis), Core Indicators-100K Plan, and a visit with the MSNA Representative.
	Start Date	Start Time	End Time	Capacity
	Mar 12, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Mar 26, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Apr 9, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Apr 24, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	May 7, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	May 21, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Jun 4, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, BROWN CONFERENCE ROOM
	Jun 18, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, BRANDOW CONFERENCE ROOM
	Jul 2, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, BROWN CONFERENCE ROOM
	Jul 16, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Jul 30, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Aug 13, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Aug 27, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Sep 10, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Sep 24, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Oct 8, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Oct 22, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Nov 5, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Nov 19, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Dec 3, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Dec 17, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB
	Dec 31, 2009	8:00 AM	4:00 PM	12
	Location:	EMMC, SKILLS LAB

NURSING PRECEPTOR PROGRAM
	NNETS:
	Tuition: $ 125.00 CNE: 6.00 CME: 0.00
	Course Description:	This one day educational offering is designed to assist the new or future nurse preceptor to orient and train new or transferred nursing staff. The program will cover topics such as, Preceptor Roles and Responsibilities, Adult Learning Styles, Reality/Culture Shock, Communication Skills, Dealing with Conflict, Anger, Frustration and Difficult Situations, Competency Assessment and more. A "showcase" of best practices highlights one portion of the afternoon, and gives course participants visual examples of orientation components from various departments. **Precourse assignment includes bringing samples of your department's current orientation program with you to the program (checklists, policies, etc.) For additional information, please contact the course coordinator, Sue Vernon, BSN, RN, BC, at 973-7317 or [email protected]
	Start Date	Start Time	End Time	Capacity
	May 22, 2009	8:30 AM	4:30 PM	35
	Location:	MUDDY RUDDER RESTAURANT - CHAMBERLAIN ROOM UPSTAIRS
	Nov 20, 2009	8:30 AM	4:30 PM	35
	Location:	MUDDY RUDDER RESTAURANT - CHAMBERLAIN ROOM UPSTAIRS

PALS PROVIDER (2 DAY)
	NNETS:
	Tuition: $ 250.00 CNE: 12.30 CME: 12.30
	Course Description:	The PALS Provider Course (2 day) is designed for currently active healthcare providers who initiate advanced life support beyond the first few minutes through the stabilization or transport phases of a pediatric emergency. PALS Providers may include Nurses, Nurse practitioners, PA’s, Paramedics, Respiratory Therapists and Physicians. Course Prerequisites: Current BLS Healthcare Provider card. Performing CPR skills using the 2005 AHA Guidelines. Basic EKG interpretation. Knowledge of basic PALS pharmacology. Drug information located on the student CD. Students should complete the self-assessment CD- based test on the PALS student CD. A written exam along with a performance evaluation/megacode are part of this program and both must be passed in order to successfully complete this course. **EMMC staff-Please contact your dept head or educator for a student manual. If you are unable to attend you must submit a request in writing to the Education and Training Center at least 10 days before the class to have the course tuition reimbursed. A refund processing fee of 15% will be deducted from the paid tuition for all refunds. Manuals which have been sent to participants are not refundable. Those who do not cancel may request to have their tuition transferred to another class providing there is space and all prerequisites are met as outlined above.
	Start Date	Start Time	End Time	Capacity
	Mar 24, 2009	8:00 AM	4:00 PM	38
	Location:	EMMC, MASON AUDITORIUM
	May 26, 2009	8:00 AM	4:00 PM	40
	Location:	EMMC, MASON AUDITORIUM
	Oct 27, 2009	8:00 AM	4:00 PM	40
	Location:	EMMC, MASON AUDITORIUM

PALS UPDATE
	NNETS:
	Tuition: $ 130.00 CNE: 6.50 CME: 6.50
	Course Description:	The PALS Provider Course is designed for currently active healthcare providers who initiate advanced life support beyond the first few minutes through the stabilization or transport phases of a pediatric emergency. PALS Providers may include Nurses, Nurse practitioners, PA’s, Paramedics, Respiratory Therapists, and Physicians. Course Prerequisites: Current BLS Healthcare Provider card. Performing CPR skills using the 2005 AHA Guidelines. Basic EKG interpretation. Knowledge of basic PALS pharmacology. Drug information located on the student CD. Students should complete the self-assessment CD- based test on the PALS student CD. A written exam along with a performance evaluation/megacode are part of this program and both must be passed in order to successfully complete this course. Our Training Center allows for a six (6) month grace period if your PALS or ACLS card expires. Within that six month period you may take an Update Course. After that time frame you will be required to take a Provider Course. Please contact the course coordinator if you have questions regarding this policy. It is at the discretion of the course coordinator to make adjustments to this policy, taking each situation under consideration. **EMMC staff-Please contact your dept head or educator for a student manual. If you are unable to attend you must submit a request in writing to the Education and Training Center at least 10 days before the class to have the course tuition reimbursed. A refund processing fee of 15% will be deducted from the paid tuition for all refunds. Manuals which have been sent to participants are not refundable. Those who do not cancel may request to have their tuition transferred to another class providing there is space and all prerequisites are met as outlined above.
	Start Date	Start Time	End Time	Capacity
	Sep 1, 2009	8:30 AM	4:00 PM	35
	Location:	EMMC, MASON AUDITORIUM
	Nov 17, 2009	8:30 AM	4:00 PM	35
	Location:	EMMC, MASON AUDITORIUM

QUARTERLY LEADERSHIP WORKOUT
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	Four times a year, EMMC leaders attend the Leadership Workout one day sessions. Topics vary and reflect learning needs and tools to help leaders meet pillar based performance goals related to people, service, quality, finance, and growth. Leaders are expected to complete linkage assignments and 90 day action plans between Workouts.
	Start Date	Start Time	End Time	Capacity
	Mar 6, 2009	8:00 AM	4:00 PM	450
	Location:	CIVIC CENTER-MAIN SREET, BANGOR ME
	May 15, 2009	8:00 AM	4:00 PM	450
	Location:	CIVIC CENTER-MAIN SREET, BANGOR ME
	Sep 25, 2009	8:00 AM	4:00 PM	450
	Location:	CIVIC CENTER-MAIN SREET, BANGOR ME
	Dec 3, 2009	8:00 AM	4:00 PM	450
	Location:	CIVIC CENTER-MAIN SREET, BANGOR ME
	Dec 4, 2009	8:00 AM	4:00 PM	450
	Location:	CIVIC CENTER-MAIN SREET, BANGOR ME

WHAT DO I DO? (NURSING MOCK CODE TRAIN THE TRAINER)
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	This train the trainer program is designed for the staff on Nursing Units, Outpatient Clinics, and Office Practices. We are offering a "train the trainer" session for your staff to facilitate mock codes on your unit or in your office. The mock codes will increase your staff's confidence and competence in assessing and dealing with patients in arrest while awaiting the arrival of the code team or the ambulance.
	Start Date	Start Time	End Time	Capacity
	Mar 27, 2009	8:00 AM	9:30 AM	12
	Location:	EMMC, BROWN CONFERENCE ROOM
	Mar 27, 2009	10:00 AM	11:30 AM	12
	Location:	EMMC, BROWN CONFERENCE ROOM

WHAT DO I DO? (OFFICE PRACTICES/CLINICS MOCK CODE TRAIN THE TRAINER)
	NNETS:
	Tuition: $ 0.00 CNE: 0.00 CME: 0.00
	Course Description:	This train the trainer program is designed for the staff on Nursing Units, Outpatient Clinics, and Office Practices. We are offering a "train the trainer" session for your staff to facilitate mock codes on your unit or in your office. The mock codes will increase your staff's confidence and competence in assessing and dealing with patients in arrest while awaiting the arrival of the code team or the ambulance.
	Start Date	Start Time	End Time	Capacity
	Mar 27, 2009	12:00 PM	1:30 PM	12
	Location:	EMMC, BROWN CONFERENCE ROOM
	Mar 27, 2009	1:30 PM	3:00 PM	12
	Location:	EMMC, BROWN CONFERENCE ROOM